Terms & Conditions Sportsbet Malaysia –
A Complete Guide for All Members

This Terms & Conditions document ("Agreement") governs the relationship between sportsbet ("Company", "we", "platform") and you as a registered user ("Member", "User", "you") in respect of all services offered through sportsbet-win.com and any related platforms.

In this document, the following definitions apply:

• "Platform" – Refers to the sportsbet-win.com website along with all services, applications, and tools contained therein.
• "Account" – A user account registered with sportsbet under a valid name and personal details.
• "Balance" – The total funds in your account available for betting or withdrawal.
• "Bonus" – Additional credits granted by sportsbet to members through various promotional programmes.
• "Betting Turnover" or "Rollover" – The wagering requirement that must be met before a bonus can be converted into withdrawable funds.
• "KYC" – Know Your Customer, referring to the identity verification process that sportsbet may require from time to time.

To register and use sportsbet's services, you must meet all of the following eligibility requirements at the time of registration and throughout the duration of your account:

• Aged at least 18 years of age on the account registration date.
• Be a citizen or permanent resident of Malaysia or a territory permitted by sportsbet.
• Not appearing on any exclusion or restriction list imposed by sportsbet or any relevant authority.
• Registering using accurate, truthful, and up-to-date personal information.
• Holding a valid Malaysian phone number for account verification purposes.
• Has never had an account closed or suspended by sportsbet for a breach of terms.

Sportsbet reserves the right to request proof of identity (such as a copy of your MyKad, bank statement, or other supporting documents) at any time for verification purposes. Failure to provide the required documents within the specified timeframe may result in temporary account suspension.

Each individual is only permitted to register and maintain one (1) account only at sportsbet. Holding multiple accounts using the same name, similar details, or the same device is strictly prohibited and may result in the closure of all associated accounts and the freezing of all balances.

As a sportsbet account holder, you are solely responsible for:

• Keep your username and account password confidential. Never share your login details with anyone.
• Ensuring that all activity carried out under your account is either performed by you or has been explicitly authorised by you.
• Notify sportsbet immediately if you suspect that your account has been accessed without authorisation by a third party.
• Updating your personal information whenever changes occur, particularly your phone number and email address for security notification purposes.

Sportsbet will not be held liable for any losses arising from unauthorised use of your account resulting from your own negligence in protecting your login credentials.

All financial transactions on sportsbet are conducted in Malaysian Ringgit (RM/MYR). Sportsbet supports the following deposit and withdrawal methods exclusively for Malaysian players:

Withdrawals may only be processed to an account or e-wallet registered in the same name as your sportsbet account. Withdrawals to third-party accounts will not be permitted under any circumstances.

All withdrawal requests are subject to a standard review process that includes identity verification, payment method verification, and bonus wagering requirement checks. Withdrawals submitted outside of business hours may take longer to process.

Sportsbet offers a variety of bonuses and promotions from time to time, including a Welcome Bonus, weekly cashback, reload bonuses, and seasonal promotions. All bonuses are subject to specific terms stated on their respective promotions pages, in addition to the following general terms:

• Rollover Requirement: All bonuses are subject to rollover requirements that must be fulfilled before winnings can be withdrawn. The rollover is calculated based on the bonus amount received, not the deposit amount.
• Bonus Validity Period: Each bonus has its own validity period (typically 7 to 30 days). Any unused bonus or unfulfilled wagering requirements within that period will expire automatically.
• Bet Limits While Bonus Is Active: While a sportsbet bonus is active in your account, a maximum bet limit may apply to each individual wager. Exceeding this limit may result in the bonus being forfeited.
• Excluded Games: Some games may not count, or may count at a different percentage, toward fulfilling bonus wagering requirements. Please refer to the specific bonus terms for more details.
• One Bonus at a Time: In general, only one bonus may be active at a time. Accepting a new bonus may replace or void any currently active bonus.

This section governs all Sports Betting activity on the sportsbet platform, including pre-match and in-play betting across all listed sports such as Malaysia Super League football, EPL, badminton, e-sports, tennis, and more.

• Bet Acceptance: Sportsbet reserves the right to reject, limit, or void any bet without providing a reason, particularly where there is evidence of market manipulation or a technical error in odds calculation.
• Displayed Odds: The odds displayed at the time a bet is placed are the odds that apply to that bet. Any change in odds after a bet has been confirmed does not affect the bet already placed.
• Live Betting (In-Play): In-play betting is subject to system availability. Delays in live data may occur, and sportsbet is not responsible for decisions made based on outdated information.
• Match Cancellation: If a match is postponed or abandoned before the minimum period specified (typically 60 minutes for football), all related bets will be voided and stakes returned.
• Maximum Winnings: Maximum win limits may apply to individual bets or parlays, depending on the sport type and market. Current limits can be found in the betting section of the platform.

All Sports Betting decisions made by sportsbet are final. Any disputes must be submitted within 30 days of the relevant match date through official customer service channels.

This section covers all casino games available on sportsbet, including live casino (baccarat, roulette, blackjack, dragon tiger, sic bo), slots, table games, and online lottery.

• Random Number Generator (RNG): All slots and virtual table games use an independently verified and audited RNG. Game outcomes are entirely random, and sportsbet does not manipulate results in any way.
• Live Casino: Live casino games are streamed live from high-tech studios. In the event of a technical disruption during an active round, sportsbet will endeavour to settle bets based on available video records.
• Connection Interruption: Sportsbet is not liable for any losses arising from internet connectivity disruptions on the player's end. Any bets received by our servers prior to the disconnection are considered valid and final.
• Betting Limits: Each game has its own minimum and maximum bet limits, which are displayed within the game interface. These limits are subject to change from time to time.

The following activities are strictly prohibited on the sportsbet platform and may result in immediate account closure, balance freeze, and legal action where applicable:

• Registering or maintaining more than one account under the same or different identities.
• Using automation software, bots, or scripts to place bets or access the platform.
• Committing payment fraud, including unauthorised chargebacks on deposits that have already been used.
• Attempting to exploit technical vulnerabilities or errors in the sportsbet system.
• Money laundering or using the platform for any financial criminal activity.
• Colluding with other players to defraud the system or manipulate game outcomes.
• Providing false information during the KYC or account verification process.

Sportsbet cooperates with relevant authorities and reserves the right to report any suspicious activity to the appropriate parties. Any balance associated with fraudulent activity may be frozen without notice.

Sportsbet reserves the right to suspend or close any account under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Failure to provide the required KYC documentation within the stipulated timeframe.
• Suspicious activity potentially involving fraud or money laundering.
• Requests from relevant authorities or law enforcement bodies.
• Death of the account holder (the account will be frozen until the legal claims process is completed).

Players may also request the closure of their own account at any time through sportsbet customer support. For voluntary closures, any valid balance will be returned upon completion of the verification process.

Sportsbet respects the privacy of every member and is committed to protecting your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). The data you provide during registration and platform use is used solely for the following purposes:

• The management and maintenance of your account.
• Processing financial transactions and verifying identity.
• Delivering relevant promotional and product information (with your consent).
• Compliance with legal and regulatory requirements.
• The improvement of sportsbet platform products and services.

Sportsbet does not sell or disclose your personal data to third parties without your consent, except as required by law. For more information, please refer to our Privacy Policy our detailed one.

Sportsbet is committed to responsible gaming and believes that entertainment should remain safe and controlled. We provide a range of tools to help players maintain control over their gaming habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss Limit: Set a maximum loss limit to prevent excessive losses over a given period.
• Session Limits: Set a session time limit to prevent extended or excessive play.
• Temporary Self-Exclusion: Take a break from the platform for 24 hours, 7 days, or 30 days.
• Permanent Self-Exclusion: Permanently close your account if you feel that gambling is having a negative impact on your life.

All of these tools are accessible through your sportsbet account settings. If you need assistance or support relating to problem gambling, please contact our customer support team or visit our Responsible Gaming page for support resources.

The sportsbet platform is provided on an "as-is" basis, and sportsbet makes no guarantee that the platform will be free from technical interruptions, errors, or inaccuracies at all times. To the extent permitted by applicable Malaysian law:

• Sportsbet is not liable for any losses arising from the outcome of sports bets or casino games.
• Sportsbet is not liable for any indirect, consequential, or loss of anticipated profits.
• Sportsbet's total liability to any member shall not exceed the total amount deposited within the 30 days preceding the claim.
• Sportsbet is not liable for service disruptions caused by factors beyond our control, including internet outages, natural disasters, or force majeure events.

Sportsbet reserves the right to modify, update, or replace any part of these Terms & Conditions at any time without prior notice unless otherwise stated. Members will be informed of material changes via email or in-platform notification.

It is your responsibility to review these sportsbet Terms & Conditions periodically to ensure you remain informed of the latest applicable terms. Continued use of the platform following any changes constitutes acceptance of the revised terms.

For any enquiries relating to these Terms & Conditions, please contact the sportsbet customer support team via live chat on the platform or by email at support@sportsbet-win.com.